Zero-Risk, In Writing
The Guarantees National Chains Won't Match.
“No contracts, you own the equipment, and there's never a rate increase.” That's the deal — in writing.
- No Contracts. Ever.
- 100% Money-Back Guarantee
- Lifetime Price Lock
- 2-Year Parts AND Labor
- You Own the Equipment
The Terms
Five Guarantees, In Writing — and What Each One Means.
These aren't marketing lines — they're the actual terms of working with ALS, and they apply to every system we design.
No Contracts. Ever.
Month to month. That's it. Stay because it works, not because a contract says so.
Everything ongoing — monitoring, support — runs month to month. Cancel anytime, and the system on your walls keeps working, because it's yours.
100% Money-Back Guarantee
Not happy? We uninstall everything, patch every hole, and refund your money.
If you're not happy with the system, we take it all down, patch every hole, and refund your invoice. That's the whole policy.
Lifetime Price Lock
We're the least expensive utility in the home, and the only company that guarantees the rate will never change.
The monitoring rate you start at is the rate you keep — there's never a rate increase. We put it in writing.
2-Year Parts AND Labor
If something breaks in the first two years, we fix it free. Parts and labor.
If anything we installed fails in the first two years, we fix it free — the part and the visit. No invented “service call” fees. Why two years? The manufacturer covers year one; ALS matches it with a second — parts and labor. Arthur calls it the “get one, give one” promise. And if you never want to think about a repair bill again, ask about the lifetime equipment warranty when you get your quote.
You Own the Equipment
We don't loan you equipment. You own it. The system on your walls is yours.
No rentals, no repossession, no ecosystem lock-in. It's your equipment the day it goes on the wall.
Terms Like These Only Work One Way.
A company that locks you in doesn't have to earn next month. We do — which is why the systems get designed on a walkthrough, installed by our own crew, and supported by people who know your name. The guarantees aren't a risk to us. They're the business model.
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Questions
The Fine Print People Look For.
There isn't any — but here are the questions everyone asks to make sure.
Do I have to sign a contract?
No. We don't do contracts — everything ongoing is month to month. That's it. It's the question we get asked most, and it's the easiest one to answer.
Do I own the equipment?
Yes — completely. Nothing is rented, nothing gets repossessed, and if you ever cancel monitoring, the system on your walls keeps working for you. This is the second question everyone asks, usually right after contracts.
What if I change my mind after the install?
We have a 100% money-back guarantee. If you're not happy, we take everything out, patch every hole we made, and refund your invoice.
Will my monitoring rate creep up every year?
No — your rate is locked for life, in writing. The way Arthur puts it: we're the least expensive utility in the home, and the only one that guarantees the rate never changes.
What happens if something breaks?
For the first two years, we fix it free — parts AND labor. After that, you call a local number and reach people who know your system, not a national queue. We're here for repairs on systems we didn't even install.
Put the Guarantees to the Test.
Start with a free walkthrough — every one of these terms will be on the quote you get.